I go to the Gateway "esource" website and enter my info for storage but once I hit submit for the info, my order is apparently placed (as I was notified by e-mail a day or two later). Not a good idea for an e-commerce site to have no "place order" button but just a "submit" button like for all other info. So then I call the gateway local rep, who tells me the order is closed and nothing is ordered. But then discover still shows a charge on my card so I get suspicious. So I call the Gateway office at night but they're closed at 8PM (Sales is still open though, surprise). So I call the next morning and the rep tells me that the order is not closed. In fact, it shipped out yesterday. So I have to refuse shipment. Then they tell me that there's no apartment number on the address even though I specifically put the apt. number on the SECOND LINE OF THEIR FORM (ARG!). So now they have to submit a return to UPS for the shipment, and the return's probably not going to go back until Monday, after which I don't know when my credit will clear up. Oh yeah, the upshot of all this is, I get about $1500 of my credit taken away for a good week for absolutely no reason. How does the world do business like this? I wanna punch a manager just thinking about the string of incompetences I've been running in to lately. Good lord!